Terms and Conditions of Sale

Products

The products offered for sale are described and presented as accurately as possible. Photos are for illustration purposes only. Since each piece is partially handmade, slight variations may occur.

Orders

All orders are confirmed once payment has been received. You will receive a confirmation email as soon as your order is registered. We reserve the right to refuse or cancel an order in the event of a dispute or unauthorized payment.

Prices

Prices are shown in euros (€), including all taxes (VAT). Shipping costs are added at checkout. Bracelova reserves the right to change its prices at any time without notice, but products will be billed based on the rates in effect at the time of your order.

Payment

Payment is made securely online via the available methods (credit card, PayPal, etc.). Payment information is never stored on our servers.

Shipping

Orders are shipped within 5 to 7 business days. Delivery times may vary depending on the destination. Bracelova is not responsible for any delays caused by the carrier.

Returns and Complaints

In accordance with the law, you have 14 days from the date of receipt to exercise your right of withdrawal. Items must be returned in perfect condition, unworn, and in their original packaging. Return shipping costs are the customer’s responsibility unless the error is ours. For any requests, please contact us at bracelova@gmail.com